For gran Carol Quinn the past 20 years have been a living nightmare.
On July 17, 2000, she and husband Harry went to her daughter Claire’s house and found her lying in a pool of blood in the kitchen.
Upstairs, her grandchildren Keiran, eight, and Jade, seven, had been strangled.
The culprit was Phillip Austin – Claire’s husband and the children’s father – who was caught a week later.
The following March he pleaded guilty to three murders but was ordered to serve just 20 years in jail for wiping out his family in Northampton.
Now 51, he is up for parole despite never explaining his actions or showing remorse.
But Carol, 72, Harry and their son Matthew, 48, say Austin should never be freed.
Carol said: “In our minds it hasn’t been 20 years – this happened yesterday.
“This is how fresh it still is. I see the images of my poor dead daughter and the children all the time.
“I relive in my mind what happened that day when I discovered their bodies virtually every hour and I still get nightmares.
“At the start they were so bad that I used to jump out of bed still asleep and hit myself against walls.
“His parole has been a sickening countdown we have endured for years.
“Every time the postman comes I dread it’s going to be a date for his hearing.
“I also worry he could kill again. If he gets out he could remarry and have another family and I dread to think what he might do to them too.
“My daughter and the children are buried in the churchyard near where we live.
“I visit every day and stand by their graves. I tell them I miss them.
“Keiran was my first ever grandchild and he never stopped talking, he was always asking questions and he loved his mum.
“Jade was my husband’s little princess, she could do nothing wrong in his eyes.
“I dread that if he is released I will one day see the monster who killed my beautiful daughter and my innocent grandchildren standing by their graves. That vision frightens me.”
Austin, a forklift driver, battered his wife, a 31-year-old auxiliary nurse, over the head with a mallet, strangled her with her bra and stabbed her so violently the knife handle broke.
He also used the mallet to kill the family’s two poodles Dandy and Sooty.
After changing his bloody clothes he picked the kids up from school and got them fish and chips for tea.
He doped them and strangled them in their beds as they struggled.
Carol and Harry discovered the bodies seven days later when the children’s school called to ask if they knew why they had not been attending classes.
Austin was by then on the run. In court he offered no explanation beyond complaining that his wife had nagged him – and has refused to answer any of the family’s questions from behind bars.
Carol added: “Austin never told us why he did what he did.
“There will be no support for us once again if he gets released whereas he has been supported all along.
“I wonder if it’s maybe just too expensive to keep dangerous people in prison.
“When someone dies it’s not just grief you contend with, it’s also anger and hatred.
“I don’t think I will ever get answers as to why this happened to my family. You push it to one side and get on with life but it will always be there.
“Why should Austin be released after all he has done?”
The Parole Board said: “Phillip Austin has not been set a date for an oral hearing.
“The case will not be listed before March 2021.”